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Tuesday, May 2, 2023

How Sustainability Shapes the Legacy of My Chocolate Firm –

A number of months in the past, I introduced an enormous aim publicly: my firm, Seattle Chocolate, can be carbon unfavorable by 2024. It was bold, daring, and seemingly out of attain—which is exactly how I knew it was the best aim to set.

Sustainability is a key focus for my enterprise immediately, nevertheless it wasn’t all the time the case. Like most entrepreneurs, I spent the primary years specializing in survival. I had a imaginative and prescient to make the world a greater place by means of chocolate—however to ensure that any of that to occur, the corporate needed to be financially sustainable.

It took 10 years to get our enterprise worthwhile and steady. Slowly, I started shifting my focus to utilizing the corporate as a car to make a mark on the earth—one that may outlive me.

I’ve all the time been a “tree hugger” at coronary heart. Spending the final 36 years within the Pacific Northwest amongst outstanding landscapes created a connection to the planet. Sustainability turned a pure alternative: it will be a technique I would depart a legacy by means of chocolate.

Whether or not you’re fascinated by legacy or not, our companies are unimaginable automobiles we will use to make an impression on the world round us.

Listed here are among the practices I’ve leveraged to encourage our firm’s sustainability impression.

Inspire with hope, not worry

Years in the past, I attended the Pure Product Expo (a cornerstone commerce present within the pure client packaged items world). I sat in a crowd and listened to a incredible keynote speaker. One sentence resonated with me: “We’ve got 100 months left earlier than the injury from international warming is irreversible.”

These info and statistics could be sobering. Many individuals usually have a visceral response to them, nearly feeling burdened with guilt and worry concerning the present state of the surroundings. A fear that the earth goes to implode and grow to be uninhabitable shortly units in.

Getting back from that commerce present, I used to be crammed with a way of urgency—however I additionally felt a way of hope.

“No less than we now have 100 months,” is what I stored telling myself.

When the issue feels giant, a way of helplessness can shortly overcome us—and it’s not a superb place for anybody to be in. Main with hope was the one means ahead.

My group and I broke the “huge drawback” down into smaller steps: we leveraged GreenFeet to audit our carbon footprint, analyzed every space of our enterprise, set KPIs and milestones, assigned accountabilities, and constructed a roadmap to changing into carbon impartial (after which, ultimately, carbon unfavorable).

Within the course of, I realized that hope will all the time be the best motivator and the best device within the entrepreneurial toolkit. Inspire with hope, not worry.

At this level, we’re now right down to about 87 months – and but I really feel simply as hopeful as ever.

Effort goes a good distance

Inside 90 days of listening to that there have been 100 months earlier than the planet suffered irreversible injury, Seattle Chocolate turned carbon impartial.

How did we really obtain this in such a brief time period?


We reached out to all of our distributors, together with the first vendor from whom we buy chocolate. We researched. We requested our distributors exhausting questions. We challenged them and ourselves.

Within the course of, we realized there have been many areas of our provide chain which we had neglected from a sustainability perspective. For instance, the plastic luggage we had been utilizing (and throwing away) for years have been recyclable. Distributors by no means instructed us as a result of we by no means requested.

Now, we recycle these luggage.

A part of the trouble got here right down to setting out inside processes. We carried out a coverage to look to different distributors if the seller we’re presently working with just isn’t keen to implement sustainable practices. Until they work out the right way to work inside our parameters, we won’t work with them.

Typically it’s the smallest efforts, whether or not it’s asking exhausting questions of your present distributors or implementing new processes that set off transformation, which have the biggest impression. My finest studying: put in small efforts and let the modifications carry you ahead towards greater efforts.

Lead by listening

Six years in the past, I obtained a letter from a lady named Betty from Oregon. Within the letter, she enclosed certainly one of our Seattle Chocolate wrappers and a observe that mentioned: “That is rubbish.”

Betty, who had labored for a recycling firm in Oregon, claimed the packaging that we used to wrap our chocolate was not recyclable; the one technique of disposal was tossing it within the trash.

I had been assured that our packaging was recyclable, but I checked once more with our packaging vendor. The seller reconfirmed that the packaging we had bought from them was fully recyclable. I nonetheless questioned, “Why did Betty say that?”

My group and I dug deeper. It didn’t take lengthy to make an attention-grabbing discovery: whereas the paper and the plastic that we used have been every recyclable, the bonding of the 2 of them collectively rendered the packaging not recyclable. Betty from Oregon was proper.

It took us six months to trial and error a brand new wrap that wouldn’t tear at retail and can be fully recyclable. As soon as we achieved it, I wrote Betty a letter again saying, “I did it. And thanks for caring sufficient to level it out!”

The most effective leaders hear greater than they communicate. Typically meaning listening to clients, like Betty from Oregon, in an actual means. The result’s a constructive suggestions loop: when folks really feel like they’re being listened to, they may really feel extra motivated to assist and take part within the huge aim you are attempting to attain.

Entrepreneurs are the changemakers the world wants. We are able to transfer quick, tackle bold initiatives, and create change that may ripple out far past the boundaries of our firms. Why shouldn’t we take the lead on sustainability, probably the most urgent subject that each one human beings are dealing with proper now?

My journey tackling sustainability jogs my memory that we now have a alternative once we have a look at an enormous mountain earlier than us: both we really feel empowered to take it one step ahead, or we really feel hopeless concerning the measurement and scope of it, by no means taking a step ahead and by no means making any progress.

Hope creates momentum—and as soon as momentum happens, who is aware of what legacy you’ll go away behind on the earth lengthy after you’re gone?

Contributed to EO by Jean Thompson, an EO Seattle member and the CEO of Seattle Chocolate and jcoco. After delivering an acclaimed TEDx Speak in 2017 titled “Think about a World With out Chocolate,” Jean has been on a mission to unfold the chocolate revolution.

For extra insights and inspiration from immediately’s main entrepreneurs, try EO on Inc. and extra articles from the EO weblog

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